Responsibilities

• Work onsite closely with customer to ensure requirements are captured, scope is controlled and expectations are met
• Work closely with business stakeholders to synthesize analysis into key features and develop actionable recommendations
• Participate or facilitate workshops, stakeholder interviews, solution roadmap review meeting etc.
• Establish and maintain professional and consultative relationships with customers; communicate with business stakeholders throughout project lifecycle
• Maintain expertise and knowledge of business domains like marketing and CRM

Requirements

• Internship experience in business analysis in retail related digital transformation or digital marketing projects.
• Experience in program management.
• Proficiency in BA and revamping business process roadmap; proven experience and knowledge on requirement management.
• Experience in diagramming tools like Visio, PPT.
• Strong analytical, critical thinking and problem-solving skills
• Excellent writing and communication skills in English and Chinese; able to write high-quality unambiguous texts